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Terms of Use

Last updated: April 14, 2025

1. Acceptance of Terms

By installing, accessing, or using the Contextual – English Learning Assistant browser extension ("Extension"), you agree to be bound by these Terms of Use ("Terms"). If you do not agree to these Terms, please do not use the Extension.

The Extension is intended for users aged 16 and above only. If you are under 16, you may not use the Extension.

2. Description of Service

Contextual is a browser extension that helps users learn English through YouTube videos by providing explanations for words and phrases, saving your learning history, and offering personalized learning experiences.

3. User Accounts

3.1 Registration

To access certain features of the Extension, you must create an account. You agree to provide accurate and complete information during registration and to keep your account details up to date.

3.2 Account Security

You are responsible for safeguarding your password and all activities under your account. Please notify us immediately of any unauthorized use or security breach.

4. User Conduct

4.1 Prohibited Activities

You agree not to:

  • Use the Extension for any unlawful purpose
  • Attempt unauthorized access to any part of the Extension or related systems
  • Interfere with the performance or functionality of the Extension
  • Reverse engineer, decompile, or tamper with the Extension
  • Create multiple accounts for abuse or manipulation
  • Use automated scripts to interact with the Extension
  • Redistribute or commercialize content provided through the Extension

4.2 Third-Party Content

The Extension interacts with YouTube videos and other third-party content for learning purposes. We do not control or endorse this content and are not responsible for its accuracy, availability, or appropriateness.

5. Intellectual Property Rights

5.1 Our Rights

The Extension, including all software, designs, text, graphics, and content, is owned by Contextual Learning Ltd and protected by intellectual property laws. We grant you a limited, non-exclusive, non-transferable, revocable license to use the Extension for personal, non-commercial use.

You may not modify, adapt, distribute, resell, or create derivative works from the Extension or any part of it.

5.2 Feedback

If you provide feedback or suggestions, you grant us a perpetual, worldwide, royalty-free license to use, modify, and incorporate that feedback into our products or services.

6. User Content

6.1 Your Content

You retain ownership of any content you create, upload, or share through the Extension. By doing so, you grant us a non-exclusive, worldwide, royalty-free license to use, reproduce, and display your content solely for providing and improving the Extension.

6.2 Learning Data

Your learning history, saved phrases, and progress data are used to personalize your experience and improve the Extension as outlined in our Privacy Policy.

6.3 AI-Based Processing and Data Usage

The Extension uses third-party AI services (e.g., OpenAI and Google APIs) to process YouTube transcripts and provide personalized explanations. These services receive only non-identifying information—such as your English proficiency level and excerpts from video transcripts.

We do not share your name, email, or directly identifying data. However, as we cannot guarantee how third-party AI providers internally process data, we recommend that you avoid submitting any personal or sensitive information through the Extension. For more information, refer to our Privacy Policy.

7. Disclaimer of Warranties

The Extension is provided "as is" and "as available" without warranties of any kind, express or implied, including but not limited to merchantability, fitness for a particular purpose, or non-infringement.

We do not guarantee that:

  • The Extension will always be available or free of errors
  • Results from using the Extension will be accurate or meet expectations
  • Errors or issues will be corrected promptly

8. Limitation of Liability

To the fullest extent permitted by law, Contextual Learning Ltd shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits, data, or goodwill resulting from:

  • Your use or inability to use the Extension
  • Third-party content accessed via the Extension
  • Unauthorized access to or misuse of your account
  • Any actions or content of other users or third parties

9. Indemnification

You agree to indemnify and hold harmless Contextual Learning Ltd, its affiliates, employees, and agents from any claims, damages, losses, or legal fees arising from your use of the Extension or your violation of these Terms.

10. Termination

10.1 By You

You may terminate your account at any time via the Extension or by contacting support.

10.2 By Us

We reserve the right to suspend or terminate your access to the Extension at our discretion, without notice, if we believe you have violated these Terms or engaged in misconduct.

11. Changes to Terms

We may update these Terms from time to time. If changes are material, we will notify you through the Extension or via email. Your continued use after such updates constitutes acceptance of the revised Terms.

12. Governing Law

These Terms shall be governed by the laws of Israel, without regard to conflict of law principles.

13. Dispute Resolution

In the event of a dispute, you agree to:

  • First attempt resolution through good-faith negotiation
  • Then proceed to mediation in Israel
  • If necessary, resolve through binding arbitration in Israel

14. Severability

If any part of these Terms is found unenforceable, the remaining sections will remain valid and enforceable.

15. Entire Agreement

These Terms constitute the entire agreement between you and Contextual Learning Ltd regarding the Extension and supersede any prior agreements.

16. Contact Information

If you have any questions or concerns about these Terms, please contact:
Email: support@contextualapp.com